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We are rated as Excellent
Unrivalled support
Most card merchant companies seem to be full of overly pushy salesman eager to do anything to close the deal, often without disclosing crucial hidden charges.
Independent Merchant Services provided unbiased help and support on choosing the right one to suit our business needs. So thankful we chose to give them a call!
I had a dilemma for weeks which card reader provider to choose after getting 3 quotes and reading lots of mixed reviews online.I am setting up a business for the 1st time so have a lot to learn and I am extremely cautious who to sign the contract with.The more reviews I read the more unsure I was. All I needed was to get an honest independent, unbiased advice from somewhere. During one of my online browsing I came across Independent Merchant Services and contacted them. I spoke to Roger and discussed with him my obtained quotes asking for advice.Roger was extremely helpful. He understood my reservations and concerns about hidden fees etc., answered all my questions and explained what I should be looking for.This has helped me enormously to make the best choice for the type of business I am starting. Almost immediately I received an email from Roger with a summary of a deal specifying all the rates and fees. Following Roger's advice I felt well informed and much more confident to make my choice.I would highly recommend Independant Merchant Services to anyone starting a new business and looking for advice.Many thanks Roger!
I'm starting a new business which needs a card reader. My bank recommended a company who I nearly went with until Geoff from IMS got in touch and gave me some advice and quotes. It turned out I was getting ripped off by my bank's recommendation and there were much better deals out there. Thanks to IMS I ended up with a very good deal.
I could not have done this without the help of Chris Day , such a lovely guy nothing was too much trouble for him, ive passed his details over to all my business contacts who are starting to look for chip and pin /merchant services,
Explained all the options and which would suit my business best, talked me through everything.
Fantastic service from Roger, helped us choose the best terminal for our business with the cheapest rates possible. Very quick, efficient and was our port of call throughout the process. Received the terminal very quickly. Highly recommended.
Finally, an independent company that are knowledgeable and give you competitive options with the back up of excellent customer service. They bent over backwards to help our small business. Would definitely recommend and will always use in the future.
It is a pleasure to be able to write a review in praise of the service provided. Roger, his team and their partners have exceeded expectations when it comes to service delivery, responsiveness and driving economies of scale for the small business owner, without compromising on the services recommended or products supplied. Open, honest and volunteer information, which may have been overlooked by business owners when reviewing packages. A company with a conscience and values to which they live up.
Thank you Roger for all your support. When everyone else turned us down, against all odds, the advice and support from Independent Merchant Services and Roger, in Particular, helped us get a Merchant Account within 2 weeks. Really appreciate the handwork. Many thanks
Very highly recommended
Making enquiries these days can open up a gateway of high pressured sales advisors who keep pestering you. NOT with Chris Day at Independent Merchant Services, he handled my enquiry so professionally and provided honest advice about pricing and services available. He also followed up when he said and didn’t bother me in between times.
Chris comes highly recommended and IMS are very competitive. Well worth getting in touch with these guys.