Make an Informed decision and minimise your costs on Energy
Merchant Services 
Telecoms 
Welcome to Independent Business Solutions
Independent Business Solutions offers business owners guidance and clarity in the procuring and negotiating of competitively priced Utility solutions.
The internet has become an essential part of business not only for finding customers but also for sourcing the best provider and prices.
As there’s no shortage of Energy/Merchant Services and Telecoms Providers and an abundance of Brokers, Lead Generation comparison websites, and Sales agents, we offer a unique and refreshing way to help you find the best provider and the most competitive prices in the simplest and quickest way possible.
Reviewing quotations can be a misleading and time-consuming exercise. Independent Business Solutions offers a FREE service to help you in the process of sourcing and negotiating with your key utility providers.
We are not a broker, nor a reseller of utilities nor do we have any particular allegiance to any provider. We just simply help you differentiate between the most competitive quotes and the quotes that masquerade as competitive.
Our Services
Tired of the brokers, call centres and confusing tariffs? Our approved providers offer an array of essential energy services and solutions to industrial, commercial and public-sector clients to avoid you paying too much for your business utilities.
As the UK's reference point on Merchant Services, we can help you find the most cost-effective card payment solution for face to face or online card payments. We also audit your current card fees to ensure you are not being over charged.
Trying to find your way through the complex issue of sourcing the tried and tested Telecoms solution to suit your requirements. Find the cost-effective Telecom solutions with unrivalled customer service and aftersales service for your business.
- Our service and advice is free
- We guarantee to save you time, money and hassle
- We are 100% Independent
- Get the facts you need to know to make an informed decision
- We aren't a lead generation website
- We stand by you throughout the contract with the approved provider
Points you should know
"Strength in Numbers"
Because we handle many hundreds of enquiries each month, our voice muscle and negotiating ability is hundreds of times stronger than the voice of just one merchant.
Contracts and the "small print"
We are familiar with how the market works, the providers, tariffs, after sales service and we can analyse your chosen provider's contracts just to make sure the deal is a fair one. There's no shortage of terms and conditions and a lot of "gobbledy gook." We usually read the small print to highlight any unfair additional fees or penalties. It's too late once you have signed the contract so let us independently advise on any potential pitfalls that may affect you further down the line.
Lead Generation Websites
Lead generation companies are everywhere on search engines disguised as Comparison websites. They don’t compare, they simply take your enquiry details and sell them to many card payment providers. You will be bombarded by call centres trained to push their own products and protect their margin.
"Lowest Rates" Claims
Beware of the headline "lowest rates guaranteed" claim. This can hide a multitude of costs hidden in the rest of the contract.
Sales agents Brokers and Call centres
Commisisons can be lucrative in the Energy, Telecoms and Merchant services sectors so get an Independent opinion before you sign your contracts
The "Get out clause"
If you choose one of our recommended providers and in the unlikely event you have an issue in the middle of the contact, then this is where we can step in and either get the issue rectified on your behalf. If we can’t help and you have a valid point then we have occasionally instructed the provider to rip up the contract with no penalties to the merchant.
Why use Independent Business Solutions
- We are 100% Independent
- We arent a lead generation website
- We won't sell your details on to anyone
- We do not charge for our services
- We will save you time, money, and hassle
- We will give you the facts you need to know
- We promise to stand by you through your
contract with the approved providers
We are rated as Excellent
Unrivalled support
Most card merchant companies seem to be full of overly pushy salesman eager to do anything to close the deal, often without disclosing crucial hidden charges.
Independent Merchant Services provided unbiased help and support on choosing the right one to suit our business needs. So thankful we chose to give them a call!
I had a dilemma for weeks which card reader provider to choose after getting 3 quotes and reading lots of mixed reviews online.I am setting up a business for the 1st time so have a lot to learn and I am extremely cautious who to sign the contract with.The more reviews I read the more unsure I was. All I needed was to get an honest independent, unbiased advice from somewhere. During one of my online browsing I came across Independent Merchant Services and contacted them. I spoke to Roger and discussed with him my obtained quotes asking for advice.Roger was extremely helpful. He understood my reservations and concerns about hidden fees etc., answered all my questions and explained what I should be looking for.This has helped me enormously to make the best choice for the type of business I am starting. Almost immediately I received an email from Roger with a summary of a deal specifying all the rates and fees. Following Roger's advice I felt well informed and much more confident to make my choice.I would highly recommend Independant Merchant Services to anyone starting a new business and looking for advice.Many thanks Roger!
I'm starting a new business which needs a card reader. My bank recommended a company who I nearly went with until Geoff from IMS got in touch and gave me some advice and quotes. It turned out I was getting ripped off by my bank's recommendation and there were much better deals out there. Thanks to IMS I ended up with a very good deal.
I could not have done this without the help of Chris Day , such a lovely guy nothing was too much trouble for him, ive passed his details over to all my business contacts who are starting to look for chip and pin /merchant services,
Explained all the options and which would suit my business best, talked me through everything.
Fantastic service from Roger, helped us choose the best terminal for our business with the cheapest rates possible. Very quick, efficient and was our port of call throughout the process. Received the terminal very quickly. Highly recommended.
Finally, an independent company that are knowledgeable and give you competitive options with the back up of excellent customer service. They bent over backwards to help our small business. Would definitely recommend and will always use in the future.
It is a pleasure to be able to write a review in praise of the service provided. Roger, his team and their partners have exceeded expectations when it comes to service delivery, responsiveness and driving economies of scale for the small business owner, without compromising on the services recommended or products supplied. Open, honest and volunteer information, which may have been overlooked by business owners when reviewing packages. A company with a conscience and values to which they live up.
Thank you Roger for all your support. When everyone else turned us down, against all odds, the advice and support from Independent Merchant Services and Roger, in Particular, helped us get a Merchant Account within 2 weeks. Really appreciate the handwork. Many thanks
Very highly recommended
Making enquiries these days can open up a gateway of high pressured sales advisors who keep pestering you. NOT with Chris Day at Independent Merchant Services, he handled my enquiry so professionally and provided honest advice about pricing and services available. He also followed up when he said and didn’t bother me in between times.
Chris comes highly recommended and IMS are very competitive. Well worth getting in touch with these guys.